Novotel Kuala Lumpur City Centre | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

305 sq. feet

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Premier Twin Room

Max:

3 persons

305 sq. feet

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Kuala Lumpur 2.0 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.4 mi

Kuala Lumpur International (KUL) 37.6 mi

Train

Ampang Park Station4300 ft

Old Kuala Lumpur Railway Station 1.6 mi

Metro stations

Bukit Bintang2300 ft

Tun Razak Exchange4300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Paid parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's pool

Spa & Leisure

Outdoor swimming pool
Spa & wellness center
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

Map view

street view

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

City landmarks

Events

Petronas Twin Towers

3600 ft

Mall

Suria KLCC

3400 ft

Parks

KLCC Park

1.2 mi

Mall

Chinatown

1.3 mi

Aquarium

Aquaria

2600 ft

Kuala LumpurMalaysia

Dataran Merdeka

1.3 mi

Market

Central Market

1.4 mi

Kuala LumpurMalaysia

Alor Street

3200 ft

Mall

Sungei Wang Plaza

2600 ft

7 Jalan Bintang

Low Yat Plaza

3300 ft

Museums

Petrosains

3800 ft

Mall

Bukit Bintang

2100 ft

Parks

KL Forest Eco Park

4600 ft

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

Pagoda

Sri Maha Mariamman Temple

1.5 mi

Stadiums

Merdeka Stadium

1.4 mi

Stadiums

Stadium Negara

1.4 mi

Amusement & Theme Parks

Berjaya Times Square Theme Park

5000 ft

Museums

Museum of Illusions

2200 ft

Events

Petronas Philharmonic Hall

3500 ft

2 Jalan Stonor

Rumah Penghulu Abu Seman

2500 ft

in front of Suria and Petronas

Lake Symphony

3400 ft

156 Jalan Ampang

Avenue K Shopping Mall

4500 ft

Shopping Area

The Weld

4800 ft

Nearby

Events

Kuala Lumpur Convention Centre

1200 ft

Mall

Fahrenheit 88 Shopping Mall

1100 ft

Mall

Pavilion KL

1200 ft

Mall

Lot 10

1100 ft

KLCC - Bukit Bintang Pedestrian Walkway

1200 ft

Museums

Selfie Museum KL

2000 ft

Restaurants

Din Tai Fung Pavilion KL

400 ft

168 Jalan Bukit Bintang Lot 6.01.05

Hakka Restaurant

300 ft

90 Jalan Raja Chulan

Bavarian Bierhaus German Restaurant

700 ft

8 Ground floor Jalan Pinang 50450

Putien

200 ft

168 Jalan Bukit Bintang Lot 6.01.04

Rocku Yakiniku

400 ft

168 Jalan Bukit Bintang Pavilion Kuala Lumpur

Village Roast Duck

400 ft

168 Jalan Bukit Bintang 7.01.05

Serai Pavilion KL

500 ft

35 Jalan Bukit Bintang Pavilion KL

Maison

400 ft

168 Jalan Bukit Bintang Lot P2.01.01 & 2.01.9B

La Boca Latino Bar

600 ft

Lot C3.10.03

Vertigo

1200 ft

2 Jalan Conlay Level 59

Pao Xiang Bah Kut Teh

500 ft

168 Jalan Bukit Bintang Pavillion Lot 6.38

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

7.4

Location

9.2

Service

7.4

Dining

6.4

3.5/5 based on 4250 reviews

#100 of 703 hotels in Kuala Lumpur based on Tripadvisor

Ethan

United Kingdom, March 2025

7.2/10

I had a pleasant stay at Novotel Kuala Lumpur City Centre. The location was fantastic, right next to shopping malls and central sites like the KLCC tower. The staff were exceptionally friendly and helpful, which truly enhanced my experience. though the breakfast options were average, leaning more towards Asian dishes. Overall, I would definitely consider returning once renovations are completed.

Rooms

8.0

The Deluxe King Room was spacious and comfortable, with a great view of the city. The room provided a good sleeping environment, and the shower worked fine. though I did miss having an iron in the room.

Service

10.0

The staff were a highlight during my stay. They were extremely attentive and friendly, making the check-in and check-out process effortless. Their warm demeanor really set the tone of my visit.

Location

9.0

I couldn't have asked for a better location. It was conveniently situated close to shopping centers and cultural landmarks, and I appreciated that it wasn’t right in the bustle of Bukit Bintang, offering some peace and tranquility.

Dining

6.0

The breakfast buffet was average, with a limited selection that was somewhat mediocre. while I was expecting a wider variety typical of Malaysian hotels. However, the nearby restaurants offered plenty of delicious options.

Facilities

7.0

The facilities were decent and met my needs well, including efficient room service and internet connection. However, the ongoing renovations caused some noise during the day in the reception area and bar.

Luke

United Kingdom, March 2025

5.6/10

I had a lovely stay at Novotel Kuala Lumpur City Centre, enjoying the great location near Pavilion and Suria KLCC. The staff were friendly and attentive, making my experience enjoyable, though I did notice a few areas needing improvement, like the gym and dining menu options. Overall, it was a comfortable experience, with some hiccups that didn't overshadow my visit.

Rooms

8.0

I was fortunate to stay in one of the newly renovated rooms, which were clean and modern. However, I did hear some complaints from others about older rooms that hadn't yet been updated.

Service

9.0

The hotel's staff were exceptionally helpful, always remembering my coffee choices and providing cheerful service. Check-in and check-out were a breeze.

Location

10.0

The location is unbeatable, just a short walk to both Pavilion and KLCC via the air-conditioned overpass, making it very convenient for shopping.

Dining

7.0

While the dining experience was decent, the menu could benefit from more vegetarian options, as some dishes were more geared toward Asian cuisine and not particularly appealing to all tastes.

Facilities

7.0

Although a few facilities like the gym and lounge were under renovation, this didn't disrupt my stay, and the pool area looked quite inviting even though I didn’t get to use it.

Elliot

United Kingdom, December 2024

5.0/10

I had a mixed experience during my stay at the Novotel Kuala Lumpur City Centre. The location was fantastic, being just a short walk to Pavillion KL shopping mall which made exploring the area easy. However, I faced several issues with the check-in process and the lack of effective communication from the staff, which detracted from my enjoyment. The cleanliness of the room was also a concern, but some aspects, like the breakfast, were enjoyable.

Rooms

6.0

The Deluxe King Room was spacious and well-equipped, with comfortable bedding and good WiFi. However, my room wasn't as clean as I hoped, with remnants from previous guests left on the floor.

Service

5.0

While some staff, like the concierge, were helpful and friendly, there were significant issues during check-in and with communication throughout my stay. I found it frustrating that my requests for basic amenities were sometimes ignored.

Location

9.0

The hotel's location is its strongest point; it's ideally situated within walking distance to major shopping centres like Pavilion and Suria KLCC, making it perfect for those looking to explore.

Dining

6.0

The breakfast buffet had a variety of options and was really good, but I found the dining menu overall lacking in choices and quality, which was disappointing.

Facilities

5.0

There were some nice amenities like room service and housekeeping, but I encountered difficulties with the elevator key cards, which added stress to my overall experience.

Jonathan

United Kingdom, December 2024

6.6/10

My stay at Novotel Kuala Lumpur City Centre was overall enjoyable, especially due to the fantastic location and great service. The newly renovated deluxe room was comfortable and offered a good breakfast selection. However, there were some minor inconveniences such as limited parking and a few quirks with room maintenance that could be improved.

Rooms

8.0

I stayed in a newly renovated deluxe room that was quite comfortable and nicely decorated. However, I did experience some issues, like a strong cooking smell in one of the rooms initially assigned to me.

Service

7.0

The service was generally great, with friendly and helpful staff. However, I did encounter a few moments where the check-in process felt slower than expected.

Location

9.0

The hotel's location is amazing, just steps away from Pavilion Shopping Center. It's conveniently placed near various attractions without being right in the busy area's chaos.

Dining

8.0

Breakfast was enjoyable with a good variety of local and Western dishes. The food was well presented, and I appreciated the option of dining in the quieter Premium Lounge.

Facilities

7.0

The facilities, including the Premium Lounge for evening cocktails, added to my experience. A few minor maintenance issues were noticeable during my stay, but nothing that severely impacted my overall comfort.

Richard

United Kingdom, October 2024

7.2/10

My stay at Novotel Kuala Lumpur City Centre was a mix of highs and lows. While the location is fantastic and the staff were friendly, I encountered issues with amenities that severely impacted my experience. Given the mix of feelings, it wasn't quite the getaway I had hoped for.

Rooms

7.0

The room was spacious and well-equipped, with good Wi-Fi and a comfortable bed. However, I noticed that the TV could've been larger; a 32" screen just didn't cut it for me.

Service

6.0

The staff were attentive and friendly, always ready to help with any requests. However, the management's handling of my issues left much to be desired.

Location

9.0

The hotel is perfectly situated near Bukit Bintang and Pavilion, making it super easy to explore the city. Probably one of the best features of my stay.

Dining

5.0

Breakfast offered a decent variety, but I found some of the food, like the fruits, to be less than fresh. Plus, my experience with the cocktails was disappointing.

Facilities

5.0

While the facilities seemed adequate, certain promised amenities were unavailable during my stay, which made it frustrating. The pool area needed better signage too.