Novotel Kuala Lumpur City Centre | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

“The location is perfect for exploring nearby shopping and dining options!”view full review

Novotel Kuala Lumpur City Centre is a 4-star hotel located between the PETRONAS Twin Towers and Bukit Bintang. This property offers spacious accommodations and a variety of dining options, along with facilities for both leisure and business travelers.

Rooms & Amenities

Guestrooms at Novotel Kuala Lumpur City Centre feature air conditioning, flat-screen TVs, minibars, and complimentary WiFi. Suites offer additional living areas and access to the Premier Lounge for exclusive breakfast and evening cocktails.

Dining & Drinks

Dining options include two in-house restaurants - one specializing in Chinese cuisine, the other offering a mix of Asian and international dishes. The lobby lounge presents a selection of drinks and snacks in a stylish setting.

Leisure & Activities

The hotel features an outdoor unheated pool and a Virtual Golf Club for leisure activities. For families, an urban kids' playground is available, promoting a family-friendly environment.

Transport & Landmarks

Novotel Kuala Lumpur City Centre is conveniently linked to major shopping malls like Suria KLCC and Pavilion KL via a skybridge. Public transport options include the Bukit Bintang subway station and nearby bus services for easy access around the city.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

28 m²

2 Single beds

Shower

Air conditioning

room details

Deluxe King Room

2 persons

28 m²

1 Double bed

Shower

Air conditioning

room details

Premier Room Two Single Beds

2 persons

28 m²

2 Single beds

Shower

Air conditioning

room details

Premier King Room

2 persons

28 m²

1 Double bed

Shower

Air conditioning

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 3.2 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.2 km

Kuala Lumpur International (KUL) 60.5 km

Train

Ampang Park Station 1.3 km

Old Kuala Lumpur Railway Station 2.5 km

Underground

Bukit Bintang700 m

Tun Razak Exchange 1.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Junior Suite

“I stayed in a newly renovated Junior Suite that was simply fine. The separate sitting area made it feel so much more spacious, and having two huge LG LCD TVs in both the bedroom and living area was a fantastic touch. The wireless connection allowed me to easily stream my favorite movies.” view full review

Delicious Breakfast Options

“The breakfast buffet was excellent, offering a wide variety of Malaysian dishes, including freshly made roti canai and teh tarik. I also loved the quieter Premium Lounge option with a cozy atmosphere for breakfast with a good egg station.” view full review

Clean and Modern Amenities

“The bathroom in my room was looked super fresh, and I especially appreciated the quality toiletries provided. It contributed to a relaxing stay where I could unwind comfortably after a busy day exploring.” view full review

Great Entertainment Choices

“With the large LCD TVs equipped in both the bedroom and sitting area, I was able to enjoy my favorite movies with ease. The setup even allowed me to connect my devices wirelessly, made relaxation time very enjoyable.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's pool

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Back massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

Map view

2 Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

City landmarks

Event hall

Petronas Twin Towers

1.1 km

Mall

Suria KLCC

1.0 km

Park

KLCC Park

1.9 km

Mall

Chinatown

2.1 km

Aquarium

Aquaria

790 m

Landmark

Dataran Merdeka

2.1 km

Market

Central Market

2.3 km

Landmark

Alor Street

960 m

Mall

Sungei Wang Plaza

770 m

Landmark

Low Yat Plaza

980 m

Museum

Petrosains Science Discovery Centre

1.2 km

Mall

Bukit Bintang

630 m

Park

KL Forest Eco Park

1.4 km

Landmark

Sultan Abdul Samad Building

2.0 km

Pagoda

Sri Maha Mariamman Temple

2.5 km

Stadium

Merdeka Stadium

2.2 km

Stadium

Stadium Negara

2.2 km

Theme Park

Berjaya Times Square Theme Park

1.5 km

Museum

Museum of Illusions

670 m

Event hall

Petronas Philharmonic Hall

1.1 km

Landmark

Rumah Penghulu Abu Seman

740 m

Landmark

Lake Symphony

1.0 km

Landmark

Avenue K Shopping Mall

1.4 km

Shopping Area

The Weld

1.5 km

Nearby

Event hall

Kuala Lumpur Convention Centre

350 m

Mall

Fahrenheit 88 Shopping Mall

330 m

Mall

Pavilion KL

360 m

Mall

Lot 10

330 m

KLCC - Bukit Bintang Pedestrian Walkway

360 m

Museum

Selfie Museum KL

590 m

Restaurants

Din Tai Fung Pavilion KL

110 m

168 Jalan Bukit Bintang Lot 6.01.05

Hakka Restaurant

80 m

90 Jalan Raja Chulan

Putien

50 m

168 Jalan Bukit Bintang Lot 6.01.04

Rocku Yakiniku

110 m

168 Jalan Bukit Bintang Pavilion Kuala Lumpur

Village Roast Duck

120 m

168 Jalan Bukit Bintang 7.01.05

Serai Pavilion KL

140 m

35 Jalan Bukit Bintang Pavilion KL

Maison

100 m

168 Jalan Bukit Bintang Lot P2.01.01 & 2.01.9B

Italiannies

100 m

No. 168 Jalan Bukit Bintang Lot 6.01.03

Vertigo

340 m

2 Jalan Conlay Level 59

Pao Xiang Bah Kut Teh

150 m

168 Jalan Bukit Bintang Pavillion Lot 6.38

Reviews and Ratings

Reviews from guests about their experience.

3.5/5 based on 4250 reviews

#100 of 703 hotels in Kuala Lumpur based on Tripadvisor

Ethan

United Kingdom, March 2025

7.2/10

I had a pleasant stay at Novotel Kuala Lumpur City Centre. The location was fantastic, right next to shopping malls and central sites like the KLCC tower. The staff were exceptionally friendly and helpful, which truly enhanced my experience. though the breakfast options were average, leaning more towards Asian dishes. Overall, I would definitely consider returning once renovations are completed.

Rooms

8.0

The Deluxe King Room was spacious and comfortable, with a great view of the city. The room provided a good sleeping environment, and the shower worked fine. though I did miss having an iron in the room.

Service

10.0

The staff were a highlight during my stay. They were extremely attentive and friendly, making the check-in and check-out process effortless. Their warm demeanor really set the tone of my visit.

Location

9.0

I couldn't have asked for a better location. It was conveniently situated close to shopping centers and cultural landmarks, and I appreciated that it wasn't right in the bustle of Bukit Bintang, offering some peace and tranquility.

Dining

6.0

The breakfast buffet was average, with a limited selection that was somewhat mediocre. while I was expecting a wider variety typical of Malaysian hotels. However, the nearby restaurants offered plenty of delicious options.

Facilities

7.0

The facilities were decent and met my needs well, including efficient room service and internet connection. However, the ongoing renovations caused some noise during the day in the reception area and bar.

Luke

United Kingdom, March 2025

5.6/10

I had a lovely stay at Novotel Kuala Lumpur City Centre, enjoying the great location near Pavilion and Suria KLCC. The staff were friendly and attentive, making my experience enjoyable, though I did notice a few areas needing improvement, like the gym and dining menu options. Overall, it was a comfortable experience, with some hiccups that didn't overshadow my visit.

Rooms

8.0

I was fortunate to stay in one of the newly renovated rooms, which were clean and modern. However, I did hear some complaints from others about older rooms that hadn't yet been updated.

Service

9.0

The hotel's staff were exceptionally helpful, always remembering my coffee choices and providing cheerful service. Check-in and check-out were a breeze.

Location

10.0

The location is unbeatable, just a short walk to both Pavilion and KLCC via the air-conditioned overpass, making it very convenient for shopping.

Dining

7.0

While the dining experience was decent, the menu could benefit from more vegetarian options, as some dishes were more geared toward Asian cuisine and not particularly appealing to all tastes.

Facilities

7.0

Although a few facilities like the gym and lounge were under renovation, this didn't disrupt my stay, and the pool area looked quite inviting even though I didn't get to use it.

Elliot

United Kingdom, December 2024

5.0/10

I had a mixed experience during my stay at the Novotel Kuala Lumpur City Centre. The location was fantastic, being just a short walk to Pavillion KL shopping mall which made exploring the area easy. However, I faced several issues with the check-in process and the lack of effective communication from the staff, which detracted from my enjoyment. The cleanliness of the room was also a concern, but some aspects, like the breakfast, were enjoyable.

Rooms

6.0

The Deluxe King Room was spacious and well-equipped, with comfortable bedding and good WiFi. However, my room wasn't as clean as I hoped, with remnants from previous guests left on the floor.

Service

5.0

While some staff, like the concierge, were helpful and friendly, there were significant issues during check-in and with communication throughout my stay. I found it frustrating that my requests for basic amenities were sometimes ignored.

Location

9.0

The hotel's location is its strongest point; it's ideally situated within walking distance to major shopping centres like Pavilion and Suria KLCC, making it perfect for those looking to explore.

Dining

6.0

The breakfast buffet had a variety of options and was really good, but I found the dining menu overall lacking in choices and quality, which was disappointing.

Facilities

5.0

There were some nice amenities like room service and housekeeping, but I encountered difficulties with the elevator key cards, which added stress to my overall experience.

Jonathan

United Kingdom, December 2024

6.6/10

My stay at Novotel Kuala Lumpur City Centre was overall enjoyable, especially due to the fantastic location and great service. The newly renovated deluxe room was comfortable and offered a good breakfast selection. However, there were some minor inconveniences such as limited parking and a few quirks with room maintenance that could be improved.

Rooms

8.0

I stayed in a newly renovated deluxe room that was quite comfortable and nicely decorated. However, I did experience some issues, like a strong cooking smell in one of the rooms initially assigned to me.

Service

7.0

The service was generally great, with friendly and helpful staff. However, I did encounter a few moments where the check-in process felt slower than expected.

Location

9.0

The hotel's location is amazing, just steps away from Pavilion Shopping Center. It's conveniently placed near various attractions without being right in the busy area's chaos.

Dining

8.0

Breakfast was enjoyable with a good variety of local and Western dishes. The food was well presented, and I appreciated the option of dining in the quieter Premium Lounge.

Facilities

7.0

The facilities, including the Premium Lounge for evening cocktails, added to my experience. A few minor maintenance issues were noticeable during my stay, but nothing that severely impacted my overall comfort.

Richard

United Kingdom, October 2024

7.2/10

My stay at Novotel Kuala Lumpur City Centre was a mix of highs and lows. While the location is fantastic and the staff were friendly, I encountered issues with amenities that severely impacted my experience. Given the mix of feelings, it wasn't quite the getaway I had hoped for.

Rooms

7.0

The room was spacious and well-equipped, with good Wi-Fi and a comfortable bed. However, I noticed that the TV could've been larger; a 32" screen just didn't cut it for me.

Service

6.0

The staff were attentive and friendly, always ready to help with any requests. However, the management's handling of my issues left much to be desired.

Location

9.0

The hotel is perfectly situated near Bukit Bintang and Pavilion, making it super easy to explore the city. Probably one of the best features of my stay.

Dining

5.0

Breakfast offered a decent variety, but I found some of the food, like the fruits, to be less than fresh. Plus, my experience with the cocktails was disappointing.

Facilities

5.0

While the facilities seemed adequate, certain promised amenities were unavailable during my stay, which made it frustrating. The pool area needed better signage too.